Password corruption / invalidness?

[Spug]

YaBB SE Version: 1.5.5
PHP Version: 4.3.4
MySQL Version: 4.0.x

Problem Description:
I just converted my YaBB 1.3.1 board to YaBB SE, and after driving over a few bumps, I thought it was established well. But it seems some select members are having problems logging in.

All I know is that they request their passwords mailed to them, and they get a randomly generated password. Why this is, I don't know, the passwords on the YaBB I had weren't encrypted. Anyway, the thing is that these passwords don't seem to work. I'm not talking a couple of members here, but many, many. I don't have capacity to find out if they registered after I created the YaBB SE (which I reckon generates random passwords and mails them to new members, and this would be the reason for the randomized ones?), but this concerns MANY members. While also many members have no problems logging in using their old passwords (that is if the ones who DO have problems are from the YaBB times - if any newly registered member gets an invalid password mailed to them, that's pretty critical).

Some advice / help would be appreciated.

[[Unknown]]

The passwords are encrypted for security reasons.  The passwords are randomized because YaBB SE can't even get to what the password was before.

Can we have a link to your forum for testing?

-[Unknown]

[Spug]

Sure, sure, as long as you don't laugh at the fact that it's the official Norwegian Pokémon Forum.

http://www.hazardlabs.com/pokemon/index.php

[[Unknown]]

I was able to use the reminder properly.  Please make sure your users are copying and pasting the password they are being sent.

Example:

Hei test2,

Pokemon-forumet ==>

Brukernavn: test2
Passord: 1SufwjgSNs
Posisjon:

Med vennlig hilsen,
Administratorene til Pokemon-forumet.

-[Unknown]

[Spug]

Now, that's strange. I'll make the members e-mail me and tell me exactly what's wrong. The error log has lots of errors that say they input invalid password, so I don't think they're lying. But maybe something is wrong manually and not serverside.

But just to clarify, I didn't quite get what you said; the passwords from the last board, they were kept or reset to something random?

[[Unknown]]

They should have been kept, but they were encrypted... there's no "going back" now.

-[Unknown]

[Shadow's Pawn]

You can change their passwords manually by editting their profiles.

[Spug]

I'm talking about very many members here. You can change all their passwords and mail them to them if you want

[Peter Duggan]

I'm talking about very many members here.

Changing them manually *might* have been your only option, but:

I was able to use the reminder properly.

So was I!

Please make sure your users are copying and pasting the password they are being sent.

So what's wrong with mailing them all and asking them to try this?

[Shadow's Pawn]

If they can't manage to copy and paste the random password in properly (I've had a couple users that couldn't do this) then you might want to check out the mod to make the random passwords completely numerical.

That way the majority of your users should be able to do it themselves.  Then if there are still a few who can't resolve it themselves, you can always just change it manually.